Person-Centered Care Planning (PCCP) is a holistic approach to planning and providing behavioral health services. Person-Centered approaches guide and organize services to increase consumer engagement in service interventions based on the connections between provider interventions and the consumer’s goals and visions.
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When the provider and consumer goals are aligned, consumers are more engaged and activated collaborators and services are more effective. According to one of the authors of the model, PCCP:
"…encourages people receiving services and their supporters to focus on goals aimed at increased functionality and community integration rather than solely on reduction of symptoms and decreased use of hospitalization. It helps people to focus on increasing the quality of their lives and look to a better future with more meaningful activities and social relations. The barriers to success resulting from the person’s disability are identified and the plan is an effort to explain to everyone concerned how those barriers will be overcome while enhancing the person’s chances of successfully achieving the agreed upon goal."
Grieder & Theis, 2007
While our services only help people who show up and participate, PCCP supports participant and provider engagement for several reasons:
Low rates of service engagement are frustrating and expensive, but the following issues can be avoided:
Participants’ perceptions and experiences are impacted for multiple reasons:
PCCP strengths are based on a recovery-oriented approach. Person-Centered Care fosters collaboration and shared decision-making. This increases consumer and family engagement and enables providers to reduce time spent in outreach, compared to time spent on services and interventions that work.
The Evidence-Based Practice Center (EBPC) incorporates a Person-Centered Care Plan into all its training in evidence-based and empirically supported models offered by its cadre of consultants and trainers. To enhance providers’ access to and utilization of PCCP in service delivery, the EBPC is pleased to offer multiple training options. EBPC and BHA recommend follow-up consultation and ongoing support for the full implementation of this practice.
The EBPC regularly schedules technical assistance sessions for Maryland providers seeking help with putting Person-Centered Care into practice. To find out about upcoming sessions, click the button below.